Question 1

How much does car transport cost?

Accepted Answer

The price depends on the route, vehicle class, carrier type and condition. Get an exact quote from the calculator in 2 minutes.

Question 2

How long does delivery take?

Accepted Answer

Within Kazakhstan - 1 to 5 days depending on the route. To Russian cities - 5 to 14 days.

Question 3

Can you transport a non-running vehicle?

Accepted Answer

Yes, we transport non-running vehicles. A winch is used for loading; a coefficient is applied to the rate.

Question 4

Is the vehicle insured during transport?

Accepted Answer

Yes, carrier liability is insured. An inspection report with photos is made before loading.

Question 5

How do I pay for transport?

Accepted Answer

A prepayment is made at booking, the balance is due at vehicle handover. Bank transfer and card payments are available.

Question 6

Do I need to be present at loading?

Accepted Answer

You or an authorized person can be present. Vehicle documents and keys are required.

Question 7

Do you transport cars from Russia to Kazakhstan?

Accepted Answer

Yes, we work both ways: from Kazakhstan cities to Russia and back.

Question 8

Why do clients trust us?

Accepted Answer

Our company provides car carrier services right on time for transporting:
— passenger cars,
— SUVs,
— light commercial trucks.

Our fleet includes more than 100 units of special equipment. We can handle large volumes in a limited time, including specific orders such as transporting boats and motorcycles. We use reliable VOLVO and DAF car carriers fitted with EURO LOHR, LOHR and ROLFO superstructures. Professional drivers consider them the best suited for roads in Kazakhstan, Russia and Europe. Their special design allows any passenger car to be transported safely — from low sports sedans to tall SUVs.

Question 9

What does the cost of car carrier services depend on?

Accepted Answer

The final price is made up of several components. When you come to us, you pay for reliability and fast delivery. We choose the optimal route and guarantee all the services listed in the contract. The cost of delivering a passenger car is calculated based on the route and the load.

We offer favorable terms for transporting cars across Kazakhstan.

Question 10

What does the contract guarantee?

Accepted Answer

All our obligations are formally set out. The contract specifies the service dates and the penalties we pay if we miss them. If you cancel the delivery 2 days before the vehicle is provided, we refund the money in full. Damage typical of car carrier delivery is compensated in 100% of cases. In other situations an expert assessment is carried out.

In 2020 there was not a single court claim against us. Disputes arose in only 10 out of 2,500 deals, and all our clients were satisfied with the proposed settlements.

Question 11

How will my car be transported?

Accepted Answer

First a contract is drawn up, after which you bring the car to our parking lot for intake. Once accepted, the car is loaded onto a car carrier and delivered to the destination (parking lot), where the recipient you named can pick it up.

Question 12

What are your transportation conditions?

Accepted Answer

The car must be delivered to the parking lot or to an agreed point on the carrier route. Please tell us the make of the car and whether it is running.

Question 13

Is car delivery by car carrier risky?

Accepted Answer

The risk of damage or theft during car carrier transport is kept to a minimum. All our car carriers have a tracking system. Our drivers have worked with us for at least 4 years and have solid experience transporting cars.

Question 14

Which cities do you serve with the Russia — Kazakhstan car carrier service?

Accepted Answer

We can deliver cars to any city in Russia, but the most popular routes are:
Almaty — Moscow
Almaty — Saint Petersburg
Almaty — Barnaul
Astana — Almaty
Almaty — Astana
Astana — Moscow
Almaty — Veliky Novgorod
Almaty — Voronezh
Almaty — Yekaterinburg
Almaty — Izhevsk
Almaty — Irkutsk
Almaty — Kazan
Almaty — Kemerovo
Almaty — Krasnodar
Almaty — Krasnoyarsk
Almaty — Kurgan
Almaty — Naberezhnye Chelny
Almaty — Nizhny Novgorod
Almaty — Novokuznetsk
Almaty — Novosibirsk
Almaty — Omsk
Almaty — Penza
Almaty — Perm
Almaty — Rostov-on-Don
Almaty — Ryazan
Almaty — Samara
Almaty — Surgut
Almaty — Tver
Almaty — Tomsk
Almaty — Tyumen
Almaty — Ufa
Almaty — Chelyabinsk
Moscow — Astana
Karaganda — Moscow
Moscow — Kazakhstan

Question 15

What documents are needed to register a car from Kazakhstan in Russia?

Accepted Answer

— Sale and purchase agreement;
— vehicle handover certificate;
— an installed ERA-GLONASS system or a contract for its installation;
— SBKTS (vehicle design safety certificate);
— payment of customs duties and VAT.

Question 16

How can I buy a car in Kazakhstan for use in Russia?

Accepted Answer

In Kazakhstan it is indeed impossible to buy a new car without citizenship or at least a residence permit. We are ready to help you with this.

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